You’ll just have to help keep pushing them for a better resolution. Regrettably, car firms get grievances and rejections for mysterious faults that never ever genuinely exist all the time, so they will naturally be suspicious if they can’t obtain any fault Along with the car.
With the uses of your Act, your possession clock stops when they have got the vehicle or while you are looking forward to them to think about the auto. So When you have owned the vehicle for 3 weeks but they have got experienced it for two months, the Act states you've only owned it per week.
Hello, I collected my new motor vehicle from a dealer which is 130 miles from the place I live. This auto was paid for by a finance company and also a 3 thirty day period guarantee was offered on collection of the vehicle. I've experienced the vehicle in my possession for three days. The Diesel Particulate Filter gentle arrived on the next day of assortment.
Just after the entire agony with my past automobile I am now absolutely dissatisfied While using the model and would want to reject this motor vehicle.
I purchased a SLK280 from the seller (non-franchised), it experienced no air con which was promised to generally be set, it was, but, it threw up another fault While using the cooling admirer, Here is the e mail I been given with the vendor following I eventually managed to have him to look at it:
The intention of the Consumer Rights Act is to protect buyers from mis-offering and from getting faulty motor vehicles. Unfortunately, there will almost always be people who test to exploit consumer protections. They try to reject cars they shouldn’t have acquired to begin with.
Hello Graham. The seller just isn't obliged to accept your rejection, and they are entitled to examine the vehicle for themselves to make your mind up if they agree that the vehicle is faulty. Within your situation, they have already got the car and happen to be working on it, so they should know this.
Mechanic tested the cooling process system against exhaust gasses and also the test liquid turned yellowish from blue that indicated that head gasket may be broken.
You will have to continue to keep hassling the seller, the finance business and Volkswagen HQ in Milton Keynes – each day if required – till you get a bank loan auto even though your scenario is remaining assessed.
We acquired a vehicle on finance 3 months in the past. We experienced RAC Restoration appear out after a 7 days since it wouldn’t start. He had A fast glimpse underneath the bonnet and found a couple of troubles and stated we should get it looked at by a garage. We took it to an independent garage who found several faults, a person becoming The very fact it had been in a very front conclusion incident as well as welding involving the crumple plates along with the chassis wasn’t up to scratch and would give way if involved in A further incident which happens to be perilous.
Welcome to the earth of Volkswagen ownership – the company includes a history of managing its customers with contempt.
I introduced a vehicle three months back 2nd half from a most important dealership. Because obtaining the vehicle property I realised some complications the radio speakers not Doing work, the past proprietor has cut out two Areas with the speakers which are too large and also the speaker retains dropping by way of on the boot.
I’ve acquired none Toyota vehicle from key Toyota seller, on my test generate I’ve seen that auxiliary belt requires hartley garage mot test transforming, one tire lower than 2mm, and several h2o marks near the windscreen ( I thought it’s blocked sunroof drains) And that i’ve asked income gentleman to sort it out just before shipping and delivery and he agreed with that.
Had the vehicle five months from 2nd hand supplier. The turbo has blown. I’ve taken the car back to the garage I procured it from by way of with a transporter. They've taken out the turbo and sent for just a 2nd opinion from an “unbiased garageâ€.